call center life

Being in the call center industry is one of the best part in my life. Aside from the fact that it was my first official job, I learned alot...Lots of things I could say that had helped me become a better person. You will learn to discipline yourself whether you like it or not..haha. You'll be attending shifting schedules depending on the time difference of the country your calling on behalf of and you'll learn to communicate with people in different aspects and that is a must... I begun loving this kind of work aside from the fact that it pays more than other jobs for my age in the Philippines well its full of surprises.. Every working day is exciting, you'll learn something new, something different everyday.. No specific thing to concentrate to or to master.. you can master a campaign for now then the next day you'll be training to start up a new campaign.. Can you imagine how complicated yet exciting that can be? If your a type of person who loves proving others what you can do and loves to on shiftings especially at night.. Well, this is the right job for you. I could say that for the last two years I'ved improved alot.. I am more confident in saying what I want to say, my typing speed increase tremendously, I am more open and more friendly.. My comprehension improved alot as well.. I learned to read between the lines and became more sensitive with others feeling.. Things like that might be unnoticeable but it suddenly became part, a huge part of what I am now... There are lots of people working in a call center that has lots of potentials and capabilities that all companies are looking for but for some reason they went contented to what they are doing right now.. Of course in everything there is always a disadvantage, in this case the disadvantage of being in this kind of business is.. One, its hard to determine the true friends and companions.. Most of the people here are friendly and approachable therefore its really hard to tell if they are true of not.. They know when to say and not to say things and they can make themselves sound sincere even if they are not. After all that's what they do over the phone and that's what they are trained for... Two, they became lazy... Since the work only requires your skills in communication, comprehension, computer literacy and some minor inter personal skills... some tends to feel proud and lazy.. when your on the floor (as of how they call it the place with tables aligned with computers and phones each..basically the operations area) you'll be sitting there for the whole shift of course that excludes the breaks and lunch, all that is working in your system is your eyes, mind and mouth... You later on will develop backaches, ear aches and some muscle aches since you are no longer exercised... after work you'll travel your way home and sleep... You'll wake up and eat then do some roving around your room or house and then dress up for work... Good for people who manage to find time to do extra curricular activities such as playing sports and exercising.. If you notice most of the people working in a call center do drinking and loves going to bars and pubs... That's what they do during they free time.. And also if you notice its a common thing with people working in this kind of business has minimal patience with the company they are in.. They gain too much confidence that they sometimes tend to misuse it.. They are sometimes overwhelmed with the idea that they are on the right side and they deserve to have more or better.. That's why its seldom to see people staying in one call center for how many years.. usually months.. funny in a way but true.. complicated yet exciting... easy in a way but boring sometimes... one true thing that's hard to explain.. If this set up is what you are looking for then go grab a seat in a call center...